Coil SMS Agent

Text Coil's AI assistant from your phone. Available to AI Office subscribers who explicitly opt in.

What it is

The Coil SMS Agent lets owners and managers of HVAC businesses text our AI assistant to:

• Check the day's or week's schedule.
• Create or reschedule jobs ("Schedule Bob Smith tomorrow at 2pm for a service call").
• Look up customer contact info or job status.
• Get summaries of dispatch state.

It's a B2B-only program. We do not message your customers. We do not send marketing or promotional content over SMS.

How to opt in

1. Sign up for the Coil AI Office tier on askcoil.com.
2. During signup, enter your mobile number and check the consent box. (Existing AI Office users can opt in from Settings → SMS Agent.)
3. You'll receive one confirmation text. Reply YES to activate.

Consent disclosure shown next to the checkbox:
By checking this box, you agree to receive SMS messages from Coil at the number provided, including transactional messages and AI assistant responses. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. See our Privacy Policy and Terms.

Sample messages

• Coil: Reply YES to confirm enrollment in Coil SMS Agent. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
• Coil: You're confirmed. Reply HELP for help, STOP to cancel.
• Coil: Scheduled John Doe for Tue 4/30 at 2pm. Reply STOP to unsubscribe.
• Coil SMS Agent. Support: support@askcoil.com. Reply STOP to unsubscribe. See askcoil.com/sms
• Coil: You've been unsubscribed and will receive no more messages.

Frequency, rates, opt-out

• Message frequency varies based on your use of the assistant.
• Message and data rates may apply depending on your carrier.
• Reply HELP for help.
• Reply STOP to unsubscribe at any time. You'll receive a single goodbye message and no further texts.

Privacy

We do not share, sell, or rent your phone number or SMS opt-in data to third parties for marketing purposes. See our Privacy Policy.

Support

Email support@askcoil.com for help with the program.

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