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Context-aware AI · Every Coil tier

Ask without explaining, Coil AI knows your shop.

Most HVAC software bolted a chatbot onto the side. Ask it about your shop and it guesses, same as ChatGPT would. Coil's AI is built into the record your shop runs on, so it knows your jobs, your customers, and your city, not advice you could've Googled.Coil's AI is built into your shop's record, so it knows your jobs, customers, and city, not the internet.

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Coil AI
HVAC context engine
Henderson
Svc history
What did we do for the Hendersons last time?
Last visit was Mar 12. You replaced the run capacitor on their 8-year-old 4-ton Trane and flagged the contactor as worn. No callbacks since. Want me to book a follow-up for the contactor before summer?
Yeah, and are they due for a tune-up?
They are. Their membership tune-up is due in 3 weeks. I can book it and bundle the contactor on one visit.
Sample: how Coil reads the shop record
In the real app

Watch Coil think on your phone.

Two real conversations from the Coil app. Ask the AI Office to run the shop, or open a job and let the HVAC AI brief you straight from the record. Both answer from your actual data.

Context-aware AI, built for solo and small HVAC shops.

A chatbot guesses. Context knows.

Generic AI answers sound smart and help nobody, because they don't know your last visit, your pricebook, or that it's 109 degrees in your service area today. Coil's AI is wired into the same record your shop runs on.

Talk to Coil like your sharpest dispatcher.

Your office command center. Ask about the whole day and the live board, and Coil does the work, with a confirmation card before anything changes.

Q.01"Who's free to take a no-cool in Mesa this afternoon?"
Q.02"Move the Hendersons' 2pm to Thursday."
Q.03"Reassign Dana's afternoon to Marcus."
Q.04"Optimize today's route."
Coil AI
On the live board
Today
2:48 PM
Who can take an emergency no-cool in Mesa around 3?
Marcus wraps his Gilbert job at 2:15, 12 min away. Dana is open but 34 min out. I'd send Marcus. Book it?
Write action · Needs your OK Create emergency job · assign Marcus
WhenToday · 3:00 PM arrival window
WhereMesa 85204
TechMarcus Wraps Gilbert at 2:15 · 12 min away
CancelConfirm

Open any job. It already knows the unit.

Inside every job, Coil's AI carries that unit's make, model, age, refrigerant, and service history. Ask a technical question and it answers about the exact system in front of you, no re-explaining.

Q.01"What refrigerant does this unit take?"
Q.02"Walk me through the wiring on this model."
Q.03"It's short-cycling, where do I start?"
Q.04"What did we replace here last time?"
HVAC AI chat
On this job
Job #1038
Active
Equipment on fileUnit 1 of 1
ModelTrane XR16 · 4-ton AC
Installed2018
RefrigerantR-410A
Last service3/12 · run capacitor
Contactor flagged worn
Customer says it's short-cycling. Where do I start on this one?
On this Trane XR16 (2018, R-410A, 4-ton), short-cycling is usually a dirty condenser coil, a weak run capacitor, or low charge. You replaced the run capacitor here on 3/12 and flagged the contactor as worn, so I'd check the contactor and coil first.

The AI that plans your day.

What other HVAC platforms sell as a premium per-tech upgrade, Coil includes. The optimizer reads your live board, tech locations, and arrival windows, then orders the day so you drive less and finish more.

Included · Not a per-tech add-on

Solo or shop, route optimization comes standard. Bigger teams add proactive rebalancing when the day breaks.

Optimized routeToday · 7:42 AM
1
Tempe · capacitor
8:00 AM
2
Chandler · tune-up
9:30 AM
AI
Reordered to cut backtracking Mesa pulled ahead of Gilbert
-42 MIN
3
Mesa · tune-upWas stop 4
Moved up
4
Gilbert · no-cool
1:15 PM

The context that runs your shop also answers your phone.

Coil Front Desk catches missed calls, website messages, and emails after hours, then uses the exact same shop record to draft a reply that already knows the customer, the equipment, and the open job. A message becomes a ready-to-handle Activity card, not another voicemail to return.

01 Recognizes the caller

Matches the number or email to the customer and their job history before it drafts a word.

02 Drafts from the record

The reply references the real visit, equipment, and timing, so it reads like your office wrote it.

03 You approve, then send

Everything lands in Activity for owner review. Nothing goes out without your okay.

Give your shop an AI that actually knows it.

Start free, no card required. See what your shop's own AI can do when it has the full picture.

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