Context-aware AI
Context is King
Most HVAC software bolted a chatbot onto the side. Ask it about your shop and it guesses, same as ChatGPT would. Coil's AI is built into the record your shop runs on, so it knows your jobs, your customers, and your city, not advice you could've Googled.
HVAC context engine
Context-aware AI usually costs enterprise money. Coil brings it to solo and small shops.
Why it matters
A chatbot guesses. Context knows.
Generic AI answers sound smart and help nobody, because they don't know your last visit, your pricebook, or that it's 109 degrees in your service area today. Coil's AI is wired into the same record your shop runs on.
Knows your shop
Your jobs, dispatch board, pricebook, estimates, invoices, and techs. It answers from how your shop actually runs, not a generic playbook.
Knows your customers
Equipment age, install dates, past repairs, memberships, balances, and how the last visit went. Every answer carries the relationship.
Knows your city
Drive times, service area, arrival windows, and today's weather. So routing and scheduling fit the day in front of you.
Coil AI chat
Talk to Coil like your sharpest dispatcher.
Your office command center. Ask about the whole day and the live board, and Coil does the work, with a confirmation card before anything changes.
- "Who's free to take a no-cool in Mesa this afternoon?"
- "Move the Hendersons' 2pm to Thursday."
- "Reassign Dana's afternoon to Marcus."
- "Optimize today's route."
Write action ready
HVAC AI chat
Open any job. It already knows the unit.
Inside every job, Coil's AI carries that unit's make, model, age, refrigerant, and service history. Ask a technical question and it answers about the exact system in front of you, no re-explaining.
- "What refrigerant does this unit take?"
- "Walk me through the wiring on this model."
- "It's short-cycling, where do I start?"
- "What did we replace here last time?"
On this job
The AI that plans your day.
What other HVAC platforms sell as a premium per-tech upgrade, Coil includes. The optimizer reads your live board, tech locations, and arrival windows, then orders the day so you drive less and finish more.
Solo or shop, route optimization comes standard. Bigger teams add proactive rebalancing when the day breaks.
Same brain, your front desk
The context that runs your shop also answers your phone.
Coil Front Desk catches missed calls, texts, and emails after hours, then uses the exact same shop record to draft a reply that already knows the customer, the equipment, and the open job. A message becomes a ready-to-handle Activity card, not another voicemail to return.
Recognizes the caller
Matches the number or email to the customer and their job history before it drafts a word.
Drafts from the record
The reply references the real visit, equipment, and timing, so it reads like your office wrote it.
You approve, then send
Everything lands in Activity for owner review. Nothing goes out without your okay.
Context is King
Give your shop an AI that actually knows it.
Start free, no card required. See what your shop's own AI can do when it has the full picture.
Start free trial